CHAPIN SOFTWARE / PIC / SUPPORT

Report an Issue

Help us reproduce and investigate problems found in the PIC testing programme.

Use this form for reproducible software, integration, compatibility and diagnostic issues. Your release Download ID associates the report with the PIC release and build you received.

Before reporting
Where possible, reproduce the problem once before submitting the report. For connection, integration, OBD and head-unit compatibility issues, a PIC Diagnostic Export is strongly recommended.

Sebring and Monza Download IDs are accepted. Use the ID for the release you are testing: PIC-SEBRING-XXXXXXXX or PIC-MONZA-XXXXXXXX.

Download ID *

Your Download ID was issued when you registered for the PIC Public Beta.

Vehicle *

Head Unit *

Android Version *

Affected Area *

Problem Description *

Steps to Reproduce *

Expected Behaviour *

Observed Behaviour *

I have generated a PIC Diagnostic Export for this issue.

Diagnostic Export
Automatic diagnostic upload is not enabled in this release. Keep the exported diagnostic file together with the Issue ID generated after submission. It may be requested during investigation.

HOW TO CREATE A DIAGNOSTIC EXPORT →