Support
Help us investigate PIC on the exact head unit, firmware and release you are using.
Start with the exact installation.
Include the PIC version and build, vehicle, HU model, Android version, affected function, steps, action time and the result in the native app. Use the Download ID for the release you are testing.
Report an issue
Describe expected and observed behaviour and the steps to reproduce it.
REAL-WORLD EXPERIENCETester feedback
Tell us which functions work on your installation and what needs improvement.
DIAGNOSTIC EVIDENCEExport the right log
Enable extra logging when needed and retrieve a saved report.
REFERENCERead the guide
The accepted RC1 guide and the earlier Monza documentation.
Keep reports tied to the right release.
New Sebring registrations use PIC-SEBRING-XXXXXXXX. Existing PIC-MONZA-XXXXXXXX IDs remain accepted for Monza reports and feedback. Use the ID associated with the release under test; do not report a newer build against an old registration.
Logs are exported locally. The website forms do not automatically attach or upload those files.